Frequently Asked Questions
What is the current lead time?
As of May 2025, our current lead time is 12 weeks.
What are the doors made out of?
All our doors are manufactured using quarter sawn mahogany (sapelle, to be specific). Quarter sawn lumber is less likely to warp than regular flat sawn lumber. It also moves less seasonally. Mahogany is considered to be very rot resistant.
How do I measure door height & width?


Please provide us with the opening dimensions for where your door is going to hang (see picture below). If you already have a door and you are replacing it, you can send us the dimensions of that door, but please indicate that you are sending us the “actual door dimensions.”
To ensure proper measurements for installation, follow the picture to determine height and width of your opening.
- Measure the inside edge of the casing area where you will hang your new door (A, B, and C). Use the narrowest measurement for the width.
- Then, measure the inside height (D). This is the “opening size.”
-OR-
- Measure the current storm/screen door that you are replacing if it fits properly.
- Be as accurate as possible with your measurements. Please do not send us pictures of your tape measure as it is highly inaccurate.
- In some cases, it might be desirable to hire a carpenter to check your casing and provide measurements. Please show the final dimensions as Width x Height.
Can we do custom cut-outs?
We can! Please let us know what you are interested in. Keep in mind that we can only cut profile outlines.
What is a mortise?
A mortise (sounds like mor-tuhs) is a small pocket drilled into the wood. The latch will sit in this pocket, keeping it very secure. Left/Right is determined as you are outside looking in.
How do I determine which side the latch mortise is on?
All sides for door parts are determined when you are standing outside looking in.
Can we mortise for hinges?
We can! If you are replacing a screen door, however, it is recommended that the hinges be mortised on site to match the old hinge locations. Left/Right is determined as you are outside looking in. We only need to know if the door swings in, as this will aid in construction. We do not need to know if it is a left-hand or right-hand swing (your installer will need that, but not us).
How do I measure middle rail height?

A mid rail is the horizontal rail that runs across the middle of the door and provides extra support/ structure and design interest.
What type of hinge should I buy?
We recommend three hinges for doors up to 84″. Doors larger than 84″ require at least four hinges.
- Loose Pin Hinge: Solid brass construction with loose pin for ease of door removal. Hinges are 3” x 3” and come with screws for mounting.
- Spring Loaded Hinge: 3.5” x 3.5” adjustable spring tension hinge. This allows the door to close automatically without the need for a pneumatic closer. *Spring loaded hinges are not for use with glass.
Mortise For Hinges
- A mortise (sounds like mor-tuhs) is a small pocket drilled into the wood. The latch will sit in this pocket, keeping it very secure.
- Side determined standing outside looking in.
- One mortise will be placed 6” from the top, one will be 6” from the bottom, and one will be on center.
Do we need to know the swing?
We only need to know if the door swings in, as this will aid in construction. We do not need to know if it is a left-hand or right-hand swing (your installer will need that, but not us).
What joinery do we use?
We use pegged mortise and tenon construction. Mortise and tenon joints are strong and stable and have been used by woodworkers for thousands of years. The pegs are made of birch, and ensure the door does not sag (and provide a nice contrast on bare doors). Every mortise and tenon joint in the door receives two pegs, and are held together with TiteBond wood glue.
How are the screens and glass interchanged?
The screens and glass sit in a small “rabbet” (a recess cut into the edge of the stile) on the inside of the door. The removable panels are held in place by solid brass clips (working like the back of a picture frame). It takes only a minute or two to swap out the glass and screens.
How do I paint/finish my door?
Paint: We recommend any national brand acrylic-latex paint.
Finish: We recommend Epifanes clear high gloss varnish, available from Jamestown Distributors (or Amazon). Follow the directions on the can for best results.
You will need to reapply a fresh coat of paint/varnish every few years.

Do we do screen / glass repair or replacement?
Yes! simply email us the panel dimensions and frame color and we will email you an estimate.
How long will the doors last?
With regular maintenance, the doors should last the life of the house. We hear from people all the time whose doors are over 20 years old and going strong.